What's Actually Built

As a Provider, I want to See today's appointment schedule with care gap indicators embedded in each time slot

As a Provider, I want to Review pending lab/test results with severity-coded highlighting

As a Provider, I want to Close care gaps directly from my dashboard during a patient visit

As a Provider, I want to See high-priority care gaps ranked by clinical urgency

As a Provider, I want to View patient panel risk stratification with HCC scores and hospitalizations

As a Provider, I want to Take actions on results with one click — Review, Sign, View History, Contact, Order, Refer

As a Provider, I want to Drag and drop dashboard sections to reorder based on preference

As a Provider, I want to Keyboard shortcuts for rapid navigation between sections

As a Provider, I want to Guided tour on first login walking through each dashboard section

As a Provider, I want to See quality performance relative to peers via a leaderboard

As a Provider, I want to See quality measure performance with numerator/denominator and target comparison

As a Provider, I want to View detailed patient records including demographics, conditions, medications, and history

As a Registered Nurse, I want to See assigned care gaps organized by priority and category

As a Registered Nurse, I want to See pending outreach calls with type, reason, and scheduled date

As a Registered Nurse, I want to Perform medication reconciliation through a dedicated workflow

As a Registered Nurse, I want to Deliver patient education and document delivery

As a Registered Nurse, I want to Update patient care plans and coordinate referrals from dashboard

As a Registered Nurse, I want to See 4 summary stat cards at top of dashboard for instant workload read

As a Medical Assistant, I want to See today's schedule with stat cards for Scheduled, Checked In, Vitals Pending, Rooms Ready

As a Medical Assistant, I want to Check in patients with single button click on schedule table

As a Medical Assistant, I want to Record patient vitals from the schedule table

As a Medical Assistant, I want to Mark room preparation complete for each appointment

As a Medical Assistant, I want to See pre-visit care gap alerts with per-patient expandable cards

As a Medical Assistant, I want to Preparation summary: total patients, total gaps, prepared count, high urgency

As a Care Coordinator, I want to Filter care gaps by urgency, type, and days overdue

As a Care Coordinator, I want to See summary stats: total gaps, urgency counts, type distribution

As a Care Coordinator, I want to Quick-action dialogs for interventions: call, email, appointment, referral, note

As a Care Coordinator, I want to Bulk operations: bulk closure, assignment, mass communications

As a Care Coordinator, I want to Intervention recommendations with ROI metrics

As a Care Coordinator, I want to Export care gap data as CSV

As a Care Coordinator, I want to Create outreach campaigns by selecting measures and channels

As a Care Coordinator, I want to See cost-per-unit and success rate for each outreach channel

As a Care Coordinator, I want to Track campaign lifecycle: Draft → Scheduled → In Progress → Completed

As a Care Coordinator, I want to Export campaign data in CSV, HL7, and PDF formats

As a Care Coordinator, I want to See AI-predicted care gaps with risk tiers and prediction factors

As a Care Coordinator, I want to See population risk pyramids with proportional tier bars

As a Care Coordinator, I want to AI-suggested actions linked to each insight

As a CMO, I want to See 4 executive KPI cards with trend arrows for 30-second health check

As a CMO, I want to Governance signals: active users, SLA adherence, last audit, escalations

As a CMO, I want to Recommended top actions for decisions needing attention

As a CMO, I want to See Star Rating with domain-level breakdown

As a CMO, I want to Simulate gap closure scenarios with projected Star Rating impact

As a CMO, I want to Generate quality reports with compliance trend charts

As a CMO, I want to Compare measure performance with demographic breakdowns

As a Quality Director, I want to Browse 50+ HEDIS/CMS quality measures organized by 12 categories

As a Quality Director, I want to View detailed measure specifications including CQL logic and criteria

As a Quality Director, I want to Run single-patient and batch CQL evaluations with progress tracking

As a Quality Director, I want to See per-measure analytics with demographic breakdowns

As a Quality Director, I want to Manage care gap assignments: assign, prioritize, track closure

As a Quality Director, I want to Export QRDA-formatted data for CMS/HEDIS submission

As a Quality Director, I want to Review historical Star Rating snapshots for compliance audit

As a Quality Analyst, I want to Configure evaluation parameters with AI-assisted suggestions

As a Quality Analyst, I want to See data flow visualization of evaluation pipeline

As a Quality Analyst, I want to Favorite measures and persist filter preferences across sessions

As a Quality Analyst, I want to Review evaluation results with compliance rate and outcome breakdown

As a Quality Analyst, I want to Build custom report templates with drag-and-drop sections

As a Quality Analyst, I want to Generate reports on demand or on a schedule

As a IT Administrator, I want to View system health for all microservices with UP/DOWN status

As a IT Administrator, I want to View real-time metrics: request rates, error rates, latency

As a IT Administrator, I want to Manage users: create, update, delete, assign roles, reset passwords

As a IT Administrator, I want to Manage tenant configurations, feature flags, thresholds

As a IT Administrator, I want to Review enhanced audit logs with search, filter, and export

As a IT Administrator, I want to View configuration version history with diffs

As a IT Administrator, I want to Seed demo data for sales demonstrations and training

As a IT Administrator, I want to Author custom CQL quality measures using Measure Builder

As a IT Administrator, I want to Configure AI agents using Agent Builder

As a Compliance Auditor, I want to Review all PHI access events via QA Audit Dashboard

As a Compliance Auditor, I want to Review clinical audit events: patient access, care gap mods, evaluations

As a Compliance Auditor, I want to Review MPI audit events: matching decisions, merge actions

As a Compliance Auditor, I want to Automatic audit trail coverage for 100% of backend API calls

As a Compliance Auditor, I want to Audit logging for session timeouts: automatic vs explicit logout

As a Compliance Auditor, I want to Export audit trails for specified date ranges and resource types

As a All Users, I want to 15-minute idle timeout with 2-minute warning and Stay Logged In option

As a All Users, I want to JWT-based authentication through API gateway

As a All Users, I want to Register a new tenant organization

As a All Users, I want to Ask AI assistant about HEDIS measures, CQL logic, and quality workflows

As a All Users, I want to Access knowledge base with role-specific articles across 7 categories

As a All Users, I want to View quality data through 4 3D visualizations

As a All Users, I want to Application errors handled gracefully without crashes

As a All Users, I want to All logs filtered for PHI before output